The Collections Department strives to work with our Members to provide timely and agreeable solutions to their immediate needs. Our friendly representatives are always available and are just a phone call or e-mail away.
E-mail: collections@venturecu.com
Call: 225-4828 Ext. 500
For Sale By Mortgagee
Properties for Sale
Discover your dream home from our exclusive selection of properties for sale. Explore our listings and find your ideal property now!
View moreVehicles for Sale
Looking for your next ride? Check out our wide selection of vehicles for sale! Explore our inventory today and drive away in your dream car!
View MoreWhat We Do and Who We Are
VENTURE Credit Union Co-operative Society Limited understands the challenges that can arise with managing debts. Our dedicated Collections team is here to assist you every step of the way. With a focus on empathy and professionalism, we aim to find personalized solutions that support your financial wellbeing. Whether you’re seeking guidance on repayment options or need assistance navigating financial difficulties, we’re committed to helping you achieve a brighter financial future. Explore our services and resources to see how we can support you on your journey to financial stability.
If you are behind or unable to make a payment and need our Collections team to assist, please contact us at 225-4828 Ext 500 or via email at collectionsdepartment@venturecu.com.
How to Submit a Bid Form
Step 2: Complete the Bid Form
Fill in your details:
- 1. Bid amount
- 2. Financing information
- 3. Contact information
- 4. Signature

Step 3: Complete the Bid Form
Email Submission: Submit your bid form electronically to collections@venturecu.com
In Person: Deliver the completed bid form to any of our branch locations during business hours.

Step 4: Deadlines
All bids must be submitted by the specified time and date. Late bids will not be considered.

Step 5: Follow-Up
Bid Review: Bids will be reviewed after the submission deadline.
Negotiation and Acceptance: If your bid is accepted, you will be contacted to proceed with the next steps in the sale process.

If you have any questions, or required assistance with the bidding process, please do not hesitate to reach out to our Collections Department.
Call: 225-4828 (Ext. 500)
Step 5: Follow-Up
Bid Review: Bids will be reviewed after the submission deadline.
Negotiation and Acceptance: If your bid is accepted, you will be contacted to proceed with the next steps in the sale process.

Step 4: Deadlines
All bids must be submitted by the specified time and date. Late bids will not be considered.

Whereabouts Listings
Member Whereabouts Listing
If you have information concerning the whereabouts of the members listed, please contact the following numbers: 225-4828 (Ext. 500).
Members are also invited to contact the office to discuss matters of mutual interest.
ALL CALLS WILL BE KEPT CONFIDENTIAL.
Vehicle Whereabouts Listing
If you have information concerning the whereabouts of the vehicles listed, please contact the following numbers: 225-4828 (Ext. 500)
Members are also invited to contact the office to discuss matters of mutual interest.
ALL CALLS WILL BE KEPT CONFIDENTIAL.
Frequently Asked Questions
General Information:
You can reach us via 225-4828 Ext 500, via email at collectionsdepartment@venturecu.com or visit us at our Couva location.
If you anticipate difficulty making your loan payment on time, contact our Collections Department immediately to discuss your options. We may be able to offer temporary payment arrangements or other solutions.
Missing a loan payment can result in the accrual of additional loan interest and a negative impact on your credit score.
Continued non-payment can lead to further collection actions, including possible legal action.
We accept payments via salary deductions, bank transfers, cheques, credit / debit cards, online payment platforms or in person at one of our branches.
If you’ve been contacted by a collection agent/agency, it is important to handle the situation carefully. Here are some steps you can take:
- Verify the debt: Contact the Credit Union to verify the assignment of your account. You can also request a written validation of the debt.
- Consider Negotiation: If the debt is legitimate, you may be able to negotiate a settlement for less than the full amount with the Credit Union.
For Sale by Mortgagee:
No, you do not need to be a member of VENTURE Credit Union to place a bid.
Bids must be submitted in sealed envelopes to:
The Manager – Collections
#2 Noel Street, COUVA, 550623.
Email: collections@venturecu.com
Yes. An appointment must be confirmed with the Collections Department at 225-4828 Ext 500.
Yes, persons can submit bids on more than one property / vehicle.
- Terms of payment are 10% down on acceptance of offer with balance in ninety (90) days.
- The properties are subject to all outstanding rates and taxes and other outgoings that may be due at the time of the sale.
- The subject properties are being sold as is without any responsibility of the vendor to provide statutory approval or warranty on its suitability for use for any purpose.
- The mortgagee does not bind itself to accept the highest or any offer.
- Unacceptable offers will not be acknowledged.
Typically, feedback is provided within a week. Only successful bidders are contacted. The successful bidder is given 5 business days to close the sale of the vehicle.
Arrangements will then be made to remove the vehicle from the storage facility as well as transfer ownership of the vehicle.
Typically, feedback is provided within a month based on a case-by-case basis. Only successful bidders are contacted.
Yes, a bidder can apply for a loan to finance the purchase of the property / vehicle.

