I had a really good experience, it was fast and I liked the automated responses I received. I also received feedback from the officer Jabari. I knew where my application was at all times and there was no need for me to call for a follow-up.
A colleague of mine was also doing a loan with another credit union at the same time as me and I was so happy that my process was easier than hers. I recommend this service to my friends and family because it is efficient and convenient.