Sign up for today and enjoy the benefits of our mobile app.

Remotely manage your accounts safely and securely.

Introduction

How to Sign Up/Log In

If you already have access to online banking:

1

Download the VCU Mobile App on your Apple or Android Device

Call Now

2

Enter your login ID

(Your account #)

3

Enter your password

(Your online banking password)

If you don't have access to online banking:

Visit any VENTURE branch with two valid forms of ID to sign up

VENTURE Credit Union Mobile App Features

VENTURE Mobile App Features
  • View current balances & transaction history on each account
  • Get e-statements (you must be signed up for e-statements to be able to view it on the app)
  • Transfer funds from your Deposit account to your Share account and VISA Debit Card.
  • Make loan payments from your Deposit account

VENTURE Credit Union Mobile App Security Tips

Transfer dividends with the VCU mobile banking app

Frequently Asked Questions

The Mobile App is absolutely FREE! There are no charges associated with the acquisition and use of the app.

* Regular data charges from your mobile service provider still apply.

Select the "more" symbol (three dots either horizontally or vertically) located at the top or bottom right hand corner of the app display.

Upon selecting Member Settings you will be able to change your user name, challenge questions, e-mail address (associated with the account) and password.

Android App

- Click on the Sign Out button at the bottom right hand corner

- You will be prompted to confirm that you would like to log out

iOS App

- Click on the Log Out option on the top left hand corner

- You will be prompted to confirm that you would like to log out

In any of these cases, please contact our Member Services Department via telephone at 225-4828 (4VCU) during the period 7:30am – 5:00pm Monday to Friday (except public holidays) and our operators will direct your call accordingly.

For security purposes, the app automatically logs you out after 15 minutes of inactivity. You will be required to sign in again if you wish to use the app further.

- All transactions performed on the app are secure.

- Your account is protected via the use of a password as well as security questions.

- Our web servers are cloud-based and maintained with the latest recommended configurations and security protections.

- All data is protected through automated backup and recovery methods.

In order to protect yourself and your data, please observe the following tips:

- Secure your password. Ensure that your password is difficult to guess.

- Never share your password, write it down or save it on your device.

- Do not leave your device unattended while you are logged into your Mobile App and log out after you have finished conducting your business.

- Do not download the Mobile App from any third-party site. Always download from the Google Play Store or the Apple App Store.

- If you get a new phone, uninstall the app from your old phone. Download the app on the new handset and proceed to use the app as you normally would.

close-link
close-link